Contact & complaints

Email addresses

• Support & complaints: [email protected]
• General info: [email protected]
• Privacy & data requests: [email protected]

In the Pinfold app

Signed-in users can submit feedback and report content from Settings → Support. Use the in-app Report feature to flag abusive users or prohibited content before publishing.

Complaint form

Fill out the form below — it opens your email app with a pre-filled message to our support team.

Category Technical support Complaint Abuse / prohibited content report Legal inquiry Privacy / data request Billing / subscription Other Your name Your email Subject Message Send message

Response times

We aim to acknowledge complaints within 5 business days. Data deletion requests are completed within 30 days unless law requires longer retention. See Data Deletion for account removal steps.